Call Centre Management

Rangers Malaysia operates a 24-hours call centre operations not only for emergency roadside assistance and fleet management, but we also cater to inbound and outbound call centre services. With trained Call Centre Agents with complete telephony system and in-house CRM system, Rangers Malaysia will manage incoming and outgoing products and services enquiries, bookings and complaints for its customers.

  • Product enquiries, Complaint Management, Survey Management
  • After-Office Hours Call Centre Management

It is the mission of Rangers Malaysia to provide clients with top quality call centre services 24-hours a day. A service that provides our clients with the chance of communicating with their end customers. We provide B2B and B2C services including inbound and outbound calls. We have a dedicated and well trained customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner.

Whatever the client’s customer relations goals are: quantifying sales leads, taking orders, responsingd to ad enquiries, market research or general information requests, Rangers Malaysia has the people with expertise to professionally service those needs.